FAQ - Sahajanandmart

How do I get started with Sahajanandmart?

Sahajanandmart is a network centric B2B platform, designed specifically for small & medium businesses in India. It brings traders, wholesalers, retailers and manufacturers in India on to a single platform. With real insights into active trends, and great B2B features, Sahajanandmart brings to them the power of technology to scale & nurture their business. To get started with Udaan, you need to download sahajanandmart.com/App, and register your business. Once registered, you will have access to all the trades and selections from sellers from all over India.

How do I register? Are there specific requirements to register on Sahajanandmart?

You can register with your Register An Account mobile number and OTP. Once you have put the mobile number and OTP, registration process will start. Being a B2B platform, the only requirement to register with sahajanandmart is that you own or work at a business or a shop. Given the trade oriented nature of the transactions, end consumers will not find enough value on sahajanandmart.

How do I buy / trade on sahajanandmart?

You can buy / sell / trade on sahajanandmart using sahajanandmart App.
Go to ‘Search’ tab search for your product requirements. We have tried our best to create a set of pre-defined searches that can quickly get you to a wide variety of products available on sahajanandmart.
In the same tab, you can also search for sellers (such as manufacturers, wholesalers, distributers) and chat with them to explore their selection.
You can simply click the ‘Buy Now’ button to buy the shown product. Once you have pressed the Buy button, you need to select the quantity of available variants or sets of the product. The product will be added to your cart.

I am unable to add products to cart. It says MOQ / Minimum Quantity not met? What is MOQ / Minimum Quantity?

MOQ is Minimum Order Quantity. MOQ is set by sellers and can be different for different products / listings. A buyer needs to purchase at least the mentioned MOQ to continue the trade. Please chat with seller to understand if he is willing to allow the trade of her product at a lower MOQ.

Why am I getting MOV not met? What is MOV?

MOV stands for Minimum Order Value. MOV applies at a single order per seller basis. Sellers put MOV to ensure a minimum business per order per buyer. Please chat with seller to negotiate MOV for your order.

Payments: How do I pay for the purchase?

You can pay by cash once the order is delivered to you.

How do I get the purchased products? Who provides the courier services?

As a buyer, you need not worry about arranging courier or any 3rd party couriers to pickup and deliver your order. Sahajanandmart arranges for the order to be picked up.

Where can I see the orders I have placed?

You can see all your orders in ‘My Orders’ screen.

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